💼 Full-Time Position

CRM Product Administrator, Customer Experience

🏢
Dover Business Services
📍 Cebu City, Central Visayas, Philippines
📍
Location
Cebu City, Philippines
📅
Posted
June 09, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description


  • Lead the identification, design, and implementation of Salesforce improvements to streamline workflows, reduce manual effort, and improve organizational efficiency
  • Salesforce user support / troubleshooting

  • Analysis of business processes, gathering technical requirements from end users and business leaders
  • Salesforce no-code development in line with business requirements
    Testing & release of technical solutions, following a governance framework
  • Bridge the gap between business operations and Dover Digital coding developers

  • Manage automated systems, develop no-code/low-code tools, and ensure high-quality, scalable process improvements.

  • Build and own Salesforce business functions within the tool and documentation
  • Ownership of the CRM tool, including object schema, automation, design and user training.

  • Build flows, page layouts, macros, and more to streamline ...