Job Description
Join Hochschule für Wirtschaft FHNW as a CRM Specialist. You'll enjoy flexibility and creativity in a collaborative environment.
Tasks
- Provide Second-Level-Support for complex CRM questions and issues.
- Coach CRM Power Users to enhance their support skills.
- Design and deliver targeted training for users on processes.
Skills
- Completed training or degree related to IT, business, or processes.
- Strong understanding of CRM-driven business processes.
- Ability to simplify complex content for diverse audiences.
Flexibilität, Gestaltungsfreiraum, Kreativität, Interdisziplinarität - so arbeiten wir
CRM Specialist Enablement & Adoption (100 %)
Hochschule für Wirtschaft FHNW, Services
Ihre Aufgaben:
- Sie übernehmen den Second-Level-Support und klären komplexe fachliche sowie prozessuale Fragestellungen.
- Sie coachen und...