Job Description
Position: CRM Specialist
Number of hours: 40 hours/week
Schedule: UK Timezone
Tasks required:
Manage and maintain the company’s CRM system (preferably Zoho CRM or equivalent).
Design, build, and optimize automated workflows and data pipelines within the CRM.
Configure and customize CRM modules, fields, dashboards, and reports to meet business needs.
Integrate external tools and platforms using APIs and third-party connectors (e.g., Zapier, Make, or native integrations).
Collaborate with sales, marketing, and operations teams to improve CRM usage and adoption.
Ensure CRM data integrity, accuracy, and compliance with internal policies.