Job Description
The Opportunity
Love data, systems, and solving problems? Join NZME’s Commercial Operations team as a CRM Support Administrator, where you’ll play a key role in managing the data that connects our sales systems and supporting the day-to-day use of our Commercial HubSpot CRM across the business.
What you’ll be doing
You’ll be responsible for CRM Operations ticket and data management, support & troubleshooting, training and testing
Manage CRM Operations ticketing queues - including account setup, ownership changes, updates and queries.
Maintain accurate, high-quality data aligned to business rules.
Monitor HubSpot CRM dashboards, resolve data issues and support ongoing data improvements.
Contribute to continuous improvement of CRM processes, tools and system performance.
Deliver onboarding and refresher training, and assist in the maintenance of clear, user-friendly training materials...