Job Description
Mercier Consultancy MD is pleased to offer an exciting opportunity for Croatian-speaking professionals to join our team in Greece. This position comes with a fully paid relocation package, making it easier for you to start your new career journey in a beautiful and vibrant country. As part of our team, you will provide exceptional support to Croatian-speaking customers, ensuring their needs are met with professionalism and care.
Key Responsibilities
- Provide excellent customer service in Croatian via telephone, email, and chat support channels.
- Assist customers with inquiries related to products, services, and account management.
- Ensure timely resolution of customer issues and escalates when necessary.
- Maintain accurate records of customer interactions using CRM systems.
- Collaborate with internal teams to improve customer satisfaction and operational efficiency.
- Stay informed about company products, promotio...