Job Description
Mercier Consultancy Group is looking for Croatian-Speaking Financial Customer Agents to join our expanding team in Greece. The role includes a fully paid relocation package, providing a great opportunity to enhance your career in the financial sector within an international and multicultural environment.
Key Responsibilities
- Deliver high-quality customer service to Croatian-speaking clients by addressing their inquiries about financial products and services through phone, email, and chat.
- Resolve customer issues efficiently to ensure customer satisfaction and loyalty.
- Accurately document customer interactions and maintain records within the CRM system.
- Cooperate with internal teams to offer comprehensive solutions and enhance overall customer experience.
- Stay updated on industry developments, financial products, and relevant regulations to provide accurate information to customers.
Requirements...