Job Description
Mercier Consultancy MD is looking for enthusiastic Croatian-Speaking Transportation Customer Experts to join our team located in Greece. In this role, you will provide exceptional customer service to Croatian-speaking clients within the transportation sector, ensuring their inquiries and concerns are addressed promptly and effectively. This position offers a fantastic opportunity to develop your customer service skills while working in a diverse and international environment.
Key Responsibilities
- Provide professional and empathetic customer support to Croatian-speaking clients regarding transportation services.
- Assist with bookings, schedules, and handle issue resolution through various channels such as phone, email, or chat.
- Keep detailed records of customer interactions and transactions in the CRM system.
- Collaborate with internal teams to ensure smooth operations and timely service delivery.
- Stay updated with transportat...