Job Description
Bilingual Travel Advisor / Customer Service Advisor – Croatian Speaker
Location: Athens, Greece
Start Date: 08 May 2026
Are you a problem-solver who thrives in fast-paced, customer-focused environments? Join our dynamic Athens team and provide world-class support to travelers from around the globe!
Your Role
As a Bilingual Travel Advisor / Customer Service Advisor, you will:
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Respond to customer inquiries via phone and email with professionalism.
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Log and maintain accurate records in the customer service database.
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Handle complaints efficiently following escalation policies.
- Resolve support calls and emails within agreed Service Level Agreements (SLAs).
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Troubleshoot issues using systems, documentation, and analytical skills.
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Provide proactive recommendations to improve cus...