Job Description
The Customer Service Sales Area Manager oversees the post-sales customer portfolio across Spain, ensuring a high-quality customer experience throughout the E80 system lifecycle.
They build strong customer relationships, identify new business opportunities, and drive continuous service improvement. The role includes regular customer and site visits, performance monitoring, follow-up on overdue payments, and the management of critical issues, always with a focus on safety and operational continuity.
Working closely with Sales and Operations, they enhance the service offering based on market needs and are responsible for the annual sales budget, forecast updates, and a business plan designed to improve service quality and achieve sales and margin targets.
Responsibilities
1. Technical-Commercial Oversight and Strategic Management