Job Description
At Markful, we’re guided by three core values: Service, Reliability, and Quality — with service at the heart of everything we do. Our Customer Service Representatives play a key role in supporting customers from order to delivery, ensuring questions are answered clearly and issues are resolved efficiently.
This role is well-suited for someone who enjoys helping others, stays organized in a fast-paced environment, and takes ownership of follow-through. You’ll support a high volume of customer requests across phone, email, and chat, while working closely with internal teams to keep orders moving accurately and on track.
Responsibilities include:
- Managing a high volume of incoming customer inquiries via phone, email, and live chat
- Providing clear, accurate information about products and services, and educating customers to help them make informed decisions
- Placing orders on...