Job Description
Customer Service Representative - Financial
Metro Manila | Onsite
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.
Responsibilities:
• Respond to financial inquiries via phone, chat, or email
• Assist clients with billing, payments, and account updates
• Resolve transaction-related issues efficiently
• Document all interactions accurately
• Escalate complex issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
• Shifts include nights, weekends, and holidays
• Paid training on financial systems and procedures
Requirements:
• High School or Senior High School graduate (College preferred)
• Strong English communicatio...
Metro Manila | Onsite
Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, transactions, and billing questions. Provide accurate guidance and professional support for financial matters.
Responsibilities:
• Respond to financial inquiries via phone, chat, or email
• Assist clients with billing, payments, and account updates
• Resolve transaction-related issues efficiently
• Document all interactions accurately
• Escalate complex issues to supervisors
• Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
• Shifts include nights, weekends, and holidays
• Paid training on financial systems and procedures
Requirements:
• High School or Senior High School graduate (College preferred)
• Strong English communicatio...