Job Description
Who We Are
At Edge, we are committed to connecting exceptional talent with exciting opportunities in the healthcare field. With a reputation for excellence and a supportive work culture, we help our team members grow while making a real impact in the healthcare industry.
Key Responsibilities
- Communicate with patients with empathy via calls and text, providing prompt resolutions to queries
- Handle patient intake and schedule appointments with meticulous detail.
- Accurately maintain electronic health records (EHR)
- Efficiently navigate and utilize Epic Systems to access, organize, and update patient electronic medical records, ensuring accurate and timely information management for patient care
- Verify benefits, obtain prior authorizations, and manage health insurance claims via calls and web portals
- Coordinate with pharmacies and labs to assist with prescription refills and lab orders
- Ensure compliance...