Job Description
CSR role | 1 year healthcare BPO experience – HMO day 1
Sagility Philippines B.V. Branch Office
On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time
Government Mandated Benefits
Health Insurance, Life Insurance, HMO
Professional Development
Professional Development
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
- Provide exceptional customer service to clients in the healthcare domain.
- Assist customers with inquiries related to their health plans and benefits.
- Resolve issues effectively while maintaining a professional demeanor.
- Document customer interactions and maintain accurate records.
- Collaborate with team members to enhance customer satisfaction and service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1 year of experience i...