💼 Full-Time Position

CSR​/Sales Representative

🏢
Benjamin Franklin Plumbing
📍 Danbury, Connecticut, United States
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Location
Danbury, United States
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Posted
June 12, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

This position answers incoming client telephone calls and calls outbound to book member inspections. Reports to the Office Manager.

This position has room for growth, commission opportunity and full benefits.

Job Duties
• Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
• Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
• Ensures that each telephone call is answered before the fourth ring
• Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
• Calls customers with our membership and book annual appointments
• Sales mentality is critical and crucial to this position

Minimum Requirements
• High school diploma or equivalent required
• Above-average verbal and telephone communication skills are essential<...