💼 Full-Time Position

CSR Trade Sales Support / Showroom

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Carters
📍 New Plymouth, Taranaki, New Zealand
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Location
New Plymouth, New Zealand
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Posted
April 07, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

As a Trade Sales Support team member at CARTERS New Plymouth, your role is pivotal in providing essential support and communication to our Account Managers and the wider team to deliver on our sales promises. 

For over 150 years, CARTERS has been instrumental in shaping New Zealand's landscape and fostering the careers of Kiwi tradespeople. We are committed to providing a professional, inclusive, and supportive workplace environment where your contributions are valued and celebrated.


About the role
Alongside your team, you will:

  • Process customer orders accurately and promptly resolve any arising issues to ensure customer satisfaction

  • Collaborate with transportation partners to arrange prompt and efficient delivery to our trade customers

  • Diligently track backorders to ensure comprehensive follow-up and fulfilment

  • Deliver exceptional customer service by swiftly identifying suitable products, preparing and loading c...