Job Description
**Job Description- Customer Experience Specialist.**
+ Interacts with customers/Business to solve the issue related to billing & PR process for smooth flow of process.
+ Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
+ Handle calls with business and supporting teams to ensure quick resolution
+ Develops and maintains positive customer relations.
+ Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
+ Substantially impacts the relationship between Honeywell and the customer.
+ Process Day to Day Order/Billings/PR
+ Clear Backlogs and do backlog management
+ Respond Customer Queries and Claims.
+ Collaborate with different cross functions for Customer Resolutions and Process Improvement.
+ Work with Dispute Team to manage the disputes
**Skills Required:**
+ Any Graduate with minimum 2 years of exper...
+ Interacts with customers/Business to solve the issue related to billing & PR process for smooth flow of process.
+ Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
+ Handle calls with business and supporting teams to ensure quick resolution
+ Develops and maintains positive customer relations.
+ Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
+ Substantially impacts the relationship between Honeywell and the customer.
+ Process Day to Day Order/Billings/PR
+ Clear Backlogs and do backlog management
+ Respond Customer Queries and Claims.
+ Collaborate with different cross functions for Customer Resolutions and Process Improvement.
+ Work with Dispute Team to manage the disputes
**Skills Required:**
+ Any Graduate with minimum 2 years of exper...