Job Description
Our Client, a Healthcare company, is looking for a Cust Svc Spec I-Centralized Pt Scheduler for their Costa Mesa, CA location.
Responsibilities:
Requirements:
Responsibilities:
- The Customer Service Specialist serves our patients, members, and providers.
- Responsible for answering phone calls and scheduling patient appointments.
- Triages phone calls as necessary.
- May conduct patient/member pre-certi cation to ensure coverage for appointments and medical care.
- With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
- For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.
Requirements:
- One (1) – three (3) years of customer service experience.
- High School Diploma or equivalent.
- Diversity
- Interpersonal Skills
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