Job Description
Responsible for servicing external and internal customer needs and proactively participating in the operation process Junior - University Degree - From 1 up to 3 years in a similar role is preferred Key Activities And General Responsibilities - Receive and process orders/purchase write up - Follow up in a timely matter on a production-ready date with the supplier - Close communication with the team for approvals - Support Account Managers / Traders with specific accounts - Answer customer inquiries - Communicate issues/challenges - Support Sr. Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.g., contact information) into CRM - Work with sales/purchase contract, call off, order and delivery confirmations, and delivery notes Knowledge Required - Experience in a Customer Service, and commerce, local logistics environment is preferred - Proficiency in MS Office - Contact Management Sys...