Job Description
Job Title: Customer Account Representative
Job Description
The Customer Account Representative maintains strong, long-term relationships with customers while ensuring their needs and expectations are consistently met. In this role, you support customers with their orders, resolve issues efficiently, and partner closely with the outside sales team to manage accounts effectively. You will work on impactful projects, collaborating with various departments across the organization to drive success for both the company and its customers.
Responsibilities
+ Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments.
+ Provide accurate information and thoughtful recommendations to customers and Territory Sales Managers on products and product parameters.
+ Anticipate customer needs, identify potential issues, and develop solutions that improve service levels and over...
Job Description
The Customer Account Representative maintains strong, long-term relationships with customers while ensuring their needs and expectations are consistently met. In this role, you support customers with their orders, resolve issues efficiently, and partner closely with the outside sales team to manage accounts effectively. You will work on impactful projects, collaborating with various departments across the organization to drive success for both the company and its customers.
Responsibilities
+ Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments.
+ Provide accurate information and thoughtful recommendations to customers and Territory Sales Managers on products and product parameters.
+ Anticipate customer needs, identify potential issues, and develop solutions that improve service levels and over...