Job Description
We are seeking a dedicated Customer Advisor After Sales Representative to provide exceptional support to our customers via phone and email. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a strong commitment to customer satisfaction.
Starting Date: Immidate Joiners!
Worklocation: Bhiraj Tower, Bangma
Responsibilities:
- Handle outbound customer calls related to post-sale inquiries, concerns, and requests.
- Respond to customer emails promptly and professionally, ensuring clear and accurate communication.
- Address and resolve customer issues, complaints, and product/service concerns effectively.
- Provide detailed information on product/service usage, troubleshooting steps, and warranty policies.
- Maintain comprehensive knowledge of products/services and company policies to ...