Job Description
Company description
Role: Customer Service Advisor
Department: Claims: First Notification of Loss
Location: Hybrid working from our Tunbridge Wells office
Salary: 24,060 plus up to 10% annual bonus
Hours: An average of 37.5 hours p/w, shifts between Monday to Sunday between 8am & 8pm
Start Date: 29th June 2026
Youll become an expert in our products and someone our customers can really rely upon when they need us most. No matter what the call, your dedication to the customer will ensure they have the right product/cover, every time. You'll be working in a fast-paced environment whilst making every customer feel like the first call of the day. As our front-line force you'll be part of a team who set the tone for what our customers can expect from the AA. Some of the calls you deal with could be more complex or involve upset or distressed cu...