💼 Full-Time Position

Customer Analytics Officer

🏢
Cornèr Banca SA
📍 lugano, tessin, Switzerland
📍
Location
lugano, Switzerland
📅
Posted
June 08, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Responsibilities

  • Work closely together with marketing and digital transformation specialists to understand their needs in terms of data to operate and steer their marketing strategies.
  • Develop customer behavioral profiling based on demographic, product usage and multi‑channel touchpoints data (from digital to call center).
  • Utilize machine learning, statistical modeling and feature engineering techniques to develop powerful response predictive models that anticipate customer responses and behaviors.
  • Develop robust scheduled data feeding procedures by extracting data from multiple data sources, perform data preparation and apply ML models.
  • Develop Business Intelligence dashboards to track customer portfolio KPIs, digital adoption and marketing initiatives performance.
  • Become the data steward of reference for customers and touchpoint data. Collaborate with Information Management specialists to ensure data integrit...