As a Customer Assistance Coordinator – Roadside Assistance, you will be the first point of contact for customers in need of roadside assistance. You’ll play a critical role in providing timely, empathetic, and effective support to ensure our customers are back on the road as quickly and safely as possible.

If you’re fluent in Dutch (C1 level) and thrive in a role that combines communication, problem-solving, and teamwork, this is the perfect opportunity for you!

Your Responsibilities

• Respond to customer calls for roadside assistance with professionalism, empathy, and efficiency
• Assess the situation, identify customer needs, and coordinate appropriate RSA solutions, such as towing, repair services, or alternative transportation
• Liaise with servi...