Job Description
Work Pattern
- Saturday: 09:00-18:00
- Sunday: 09:00-17:00
About the Role
Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service. You will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You will use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You will maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You will be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service. Teamwork matters. You will support colle...