Job Description
About the job Customer Business Executive Responsibilities
- Communicate with customers on all aspects of orders, such as delivery commitments, pricing and engines status
- Develop innovative overall support packages for commercial issues encountered by customers
- Ensure payment for completed work is in line with contractual obligation
- Resolution of invoice queries in line with agreed business objectives
- Represent customers in internal meetings to ensure customers requests and concerns are duly addressed
- Conduct periodic business reviews with customers
- Administer warranty claims on behalf of customers
- Manage ad-hoc requests from customers, including organizing line support and parts trading
- Accountable for production of customers cost estimates, accuracy and timeliness of all invoices
- Work closely with various internal and external stakeholders to identify cost saving opportuni...