Job Description
Customer Business Readiness Lead - Ref: EE03926 - Fixed term until 31/12/2028
G10: £47,181 - £50,269 per annum
Customer Engagement - About Us
We are committed to delivering exceptional customer experiences and continuously improving our processes. As part of our Customer Experience Strategy, we are looking for a dedicated and skilled Customer Business Readiness Lead to join our team.
In the first 6–12 months you will deliver business readiness for priority Customer Engagement changes, increase staff adoption of new ways of working, and support the delivery and tracking of agreed customer and efficiency benefits.
We are seeking a highly motivated and experienced Customer Business Readiness Lead for Customer Engagement to join our team. The successful candidate will be responsible for supporting the business in realising the outcomes of complex strategic Business Change Programmes. This role requires innovation and challenge, with...