Job Description
Customer Care Advisor — German and French
Ghent | Customer Service | Multilingual | Problem-Solving | Transport | 1109745Your New CompanyOur client, the Volvo Group, is at the core of modern society. They are looking for people who want to use their expertise to shape sustainable transport and infrastructure solutions. You will join Volvo Action Service (VAS), a department that supports Volvo Group customers across Europe whenever one of their vehicles has a problem, managing the entire process from the initial call to the final invoice. Great customer service is at the heart of their operation, with a proactive approach to getting vehicles back on the road as quickly and smoothly as possible. The team is diverse, speaks 21 different languages, and is passionate about providing the best possible customer experience.Your New RoleAs a Customer Relations Specialist, you will be responsible for the entire process of a customer or dealer complaint. You will...