Job Description
Title: Customer Care Advocate - Cary– Group Life Products
Anticipated Class Start Date: 8/10/26
Location: Cary, NC
Training type: In Person - Training Hours: 8:30-5pm EST Monday-Friday, 30-minute lunch (No time off planned during training until end of nesting.)
• Onboarding: First 3 Days
• Training Dates: 8/10/26 - 10/6/26
• Nesting: 10/7/26 - 10/20/26
After training hours:
•An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs.
• Schedules after training will be determined using ranking system based on performance in training. Temps will bid on available schedules that very throughout all hours of operation, 8:00am – 11:00pm EST. Ranking will be based on Progress Check scores and Behaviour ratings.
Experience Requirements:
•Requires a high school diploma or equivalent is required.
•...