Job Description
Customer Care Specialist (Onsite)
Position Overview
Key Responsibilities
Location: East Hartford, CT (77 Hartland Street)
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
Pay Rate: Up to $21.00/hour
Assignment Type: Full-Time, Temporary
Start Date: April 15
Positions Available: 17
Weekends: Off
Position Overview
As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs. This role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment.
Outstanding attendance and punctuality are essential for success in this role.
Key Responsibilities
Answer inbound call...