Job Description
**Date Posted:**
2026-05-26
**Country:**
United Kingdom
**Location:**
Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom
**Customer Care Champion - Dispatcher**
**Role Overview:**
Otis is growing, and we are recruiting a Customer Care Champion working within our Dispatching team, based in Leicester. The hours of work will be 8am-4pm.
Acting as the primary interface between our internal, external customers, and technicians.
**On a typical day, you will:**
You are tasked with dispatching technicians appropriately according to the work orders created by the Call Handlers or when received by email.
As the primary interface for dispatching as well as with technicians and. Occasionally, customers may call for another query and need to be routed to the right Otis team.
**Your role in these situations is to:**
+ Dispatch WO’s to the correct technician quickly afte...
2026-05-26
**Country:**
United Kingdom
**Location:**
Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom
**Customer Care Champion - Dispatcher**
**Role Overview:**
Otis is growing, and we are recruiting a Customer Care Champion working within our Dispatching team, based in Leicester. The hours of work will be 8am-4pm.
Acting as the primary interface between our internal, external customers, and technicians.
**On a typical day, you will:**
You are tasked with dispatching technicians appropriately according to the work orders created by the Call Handlers or when received by email.
As the primary interface for dispatching as well as with technicians and. Occasionally, customers may call for another query and need to be routed to the right Otis team.
**Your role in these situations is to:**
+ Dispatch WO’s to the correct technician quickly afte...