💼 Full-Time Position

Customer Care Executive - New Alipore

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Rentokil Initial
📍 Kolkata, West Bengal, India
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Location
Kolkata, India
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Posted
June 11, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the Role

:
  • CCE/Sr. CCE will be a forerunner in establishing a positive connection with customers, understand the issues and provide a resolution to the best of his/her capabilities. The incumbent will also be responsible to achieve business requirements as per the KPI defined for the role.

    • Requirements

    Job Responsibilities:

    ● Maintain Effective Customer Contact Management.

    ● Be a catalyst in solving customer related issues.

    ● Coordinate with different stakeholders to achieve the common objective.

    ● Maintain fair updates on interaction with customers in the company systems.

    ● Increase revenue from existing customers through renewal of services as per set targets.

    ● On Time Renewal submission & To maximise conversion of renewals into orders.

    ● Client retention for the associated branch/ branches as per business requirement.

    ● Follow-up and coordinate with Back Office, SP, OE/OM and BM for the timel...