Job Description
About NR Consulting
NR Consulting is a Great Place to Work Certified workforce and technology solutions organization supporting clients across India, North America, and global markets. We provide staffing, consulting, workforce management, and technology-enabled business solutions across multiple industries.
Role Overview
We are looking for a professional and customer-focused Customer Service Executive to handle customer queries, resolve issues, provide accurate information, and ensure a positive customer experience. The ideal candidate should have good communication skills, patience, problem-solving ability, and a service-oriented attitude.
Key Responsibilities
- Handle customer queries through calls, emails, chat, or support tickets.
- Provide accurate information about products, services, processes, or account-related matters.
- Resolve customer issues in a timely and professional manner.
- Escalate unre...