Job Description
We’re Hiring: Customer Care, Manager (Emirati Talent)
We are seeking an accomplished Emirati professional to take on the role of Customer Care Manager , leading and elevating the customer journey across a portfolio of distinguished developments. This role plays a pivotal part in shaping service excellence , mentoring and developing team talent, and ensuring a seamless, refined, and customer‑centric experience at every touchpoint.
About the Role :This is a key leadership position responsible for shaping and maintaining best‑in‑class customer experience standards , from handover through post‑handover.
You will play a pivotal role in safeguarding service quality, managing sensitive client interactions, and driving continuous improvement across all customer touch points.
Key Responsibilities :- Lead and inspire a high‑performing Customer Experience team , fostering a culture of excellence and accou...