💼 Full-Time Position

Customer Care Manager

🏢
Sidel
📍 Dubai, Dubai, United Arab Emirates
📍
Location
Dubai, United Arab Emirates
📅
Posted
June 24, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Customer Care Manager

Contract Type

Permanent

Country

United Arab Emirates

Location

Dubai

Your opportunity

Support Customer requests for emergencies, trouble shooting and technical assistance during warranty
and life cycle of the equipment by securing HSS&E (Health, Safety, Security & Environmental).
Lead complete solution delivery from customer call until complete issue resolution with the help of
experts from Product Support. Is a key role between customer and After Sales Manager for technical
problem solving and advice.

Your Mission

Responsibilities:

  • Collect and filter customer calls, identify needs and answer or manage accordingly any technical request in compliance with the HSS&E standards to ensure general support requests from customers are answered.