Job Description
Representative Tasks:
- Represent the company and brand with professionalism and integrity in all internal and external interactions.
- Build and maintain positive relationships with employee representatives and key stakeholder groups to foster a collaborative work environment.
- Make timely and effective decisions on behalf of Franchise Partner management to enhance Customer satisfaction and resolve issues efficiently.
- Implement appropriate countermeasures to address Customer concerns and improve service quality.
- Approve expenditure strategically to support Customer satisfaction initiatives and manage escalation...