💼 Full-Time Position

Customer Care Officer

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Findex
📍 Australia, Australia, Australia
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Location
Australia, Australia
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Posted
June 10, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Make a difference every day - become a Customer Care Officer at Centric!

Centric is a dynamic environment, where you will be part of a team delivering a challenger platform to the market, whilst servicing our core inhouse advisory team. As a Customer Care Officer, you will positively and proactively enhance the experience of our clients - financial advisers and their support teams - who utilise the Centric investment platform.


This is a full-time, hybrid, permanent position open to anyone across Australia, but preferably in Melbourne, Sydney or the Gold Coast.

What will your typical week look like?

  • Be the primary point of contact through Centric’s phone and email customer service solution, with an unrelenting desire to add value and provide support to clients through our phone and email interaction.
  • Accurately manage enquiries from start to finish, ensuring prompt and efficient resolution of all open matters and maximise first-ca...