Job Description
Customer Care Professional
Taipei City, Taiwan(Hybrid)
**Job Description**
Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction.
**Responsibilities**
+ Working from our office in Taipei, you will service Premium Customers in Taiwan and speak fluently to our card members in Mandarin
+ Deliver extraordinary care, on calls, to a wide range of American Express customers with a variety of requests
+ Offer custom solutions and negotiate a positive outcome for the customer and American Expr...
Taipei City, Taiwan(Hybrid)
**Job Description**
Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction.
**Responsibilities**
+ Working from our office in Taipei, you will service Premium Customers in Taiwan and speak fluently to our card members in Mandarin
+ Deliver extraordinary care, on calls, to a wide range of American Express customers with a variety of requests
+ Offer custom solutions and negotiate a positive outcome for the customer and American Expr...