Job Description
Position Overview
We are seeking a Customer Care & Property Management Coordinator to join our team. This dual-focus role is the heartbeat of our property operations, bridging the gap between new home delivery in our latest development and long-term tenant satisfaction in our established portfolio. You will be responsible for ensuring that every new home is move-in ready and that our existing residents receive prompt, professional support throughout their stay.
Key Responsibilities
- Customer Care & New Home Delivery
- Deficiency Management: Lead initial walkthroughs to identify finishing requirements and ensure homes meet our quality benchmarks.
- Trade Coordination: Schedule and oversee sub-contractors to resolve deficiencies and complete repairs on strict timelines.
- Homeowner Relations: Facilitate official homeowner walkthroughs, providing a seamless and celebratory move-in experie...