💼 Full-Time Position

Customer Care Representative

🏢
Epiroc
📍 Boksburg, Gauteng, South Africa
📍
Location
Boksburg, South Africa
📅
Posted
June 14, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Mission

:


Process customer orders and provide timely quotations with proactive follow-up.
  • Drive parts sales through customer engagement, marketing initiatives, and collaboration with sales teams.

  • Deliver exceptional customer service by managing queries, complaints, and order communications.

  • Support distributor performance, customer credits investigations, and quality assurance processes.

  • Manage consignment activities, including returns, KPI monitoring, and continuous improvement initiatives.

  • Maintain customer data systems and provide operational support to ensure efficient business performance.

  • Support on managing and handling the B2B Portals Coupa/Ariba) for consignment customers ensuring that response timelines and invoicing deadlines are achieved.
  • Your Profile:


    Grade
  • Computer literacy. Good knowledge of M3, Word & Excel will be an advantage.

  • Excellent interper...