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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Respond to customer inquiries through phone, email, or chat, providing accurate information and solutions.
- Address customer complaints and resolve issues promptly while maintaining a professional demeanor.
- Document customer interactions and feedback to improve service quality and satisfaction.
Qualifications
- Strong communication and active listening skills, with a customer-focused attitude.
- Proficiency in using customer support software, CRM systems, and basic computer applications.
- Ability to handle stressful situations, multitask effectively, and work in a fast-paced environment.
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