Job Description
On-site - Iloilo No Exp Required High/Senior High School Full-time
Job Description
We are seeking motivated, customer-oriented individuals to join our team as Call Center Agents . As a key member of our customer service team, you will play a crucial role in delivering excellent service, addressing customer inquiries, and ensuring positive experiences for our clients.
- Handle inbound and outbound calls in a professional, courteous, and efficient manner.
- Provide accurate information to customers regarding products, services, and company policies.
- Resolve customer issues, complaints, or inquiries promptly and effectively, maintaining a high level of customer satisfaction.
- Follow company scripts, guidelines, and procedures to ensure consistency and quality in customer interactions.
- Document and update customer interactions in the system.
- Meet or exceed performance targets, including call handling time, qua...