Job Description
Functional Roles and Responsibilities
• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Direct the customer to the relevant advisor who will attend to them.
• Call customers to get feedback on their visits to ATM.
• Be part of the Telemarketing activities during campaigns.
• Support the reception in managing the courtesy vehicles.
Job Requirements
• High school Certificate
• 1-2 years relevant experience
• Proficiency in Microsoft Office
• Customer service skills
• Exposure to multicultural environment
• Excellent communication skills in English and Arabic
Additional Information