Job Description
Position Title
Customer Care Specialist
Work Set Up
Onsite
Schedule
12:00 AM to 9:00 AM PH Time
Job Location
Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown
The Customer Care Specialist is responsible for delivering outstanding customer service by handling patient and healthcare provider inquiries, assisting with appointment scheduling, and resolving any issues related to patient care. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks while ensuring a positive experience for patients, healthcare providers, and internal teams.
What You’ll Do
Customer Support & Communication
- Serve as the first point of contact for patients, staff, and healthcare providers, offering prompt and professional support.
- Help patients schedule, reschedule, and confirm appointments, ...