Job Description
As a Customer Care Specialist your responsibilities are:
* Act as the first point of contact for customers across multiple channels
* Resolve and follow up on customer questions, issues and requests
* Proactively think along on customer‑focused solutions and improvements
* Collaborate closely with internal teams and external partners
* Identify recurring issues and propose process optimisations
A successful Customer Care Specialist should have:
* 2-5 years of experience in customer care, customer support or operations
* Strong customer focus with excellent communication skills
* Proactive, hands‑on and comfortable in a dynamic environment
* Fluent in English and Dutch or French
Our customer offers you:
* Permanent contract in a future‑oriented, growing sector
* Competitive salary package with additional benefits
* Flexible working arrangements with remote work opti...