Customer Care Specialist - Call Center

A leading HR consultancy is seeking a Call Center Agent in Cebu City. The role involves handling inbound and outbound calls, resolving customer inquiries, and documenting interactions. A diploma and 1–3 years of experience in a call center are required. The ideal candidate must possess excellent communication skills, patience, and strong problem-solving abilities. Shift work may be needed. This position offers an opportunity to contribute to team goals and enhance customer satisfaction.
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