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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Respond to customer inquiries via phone, email, and chat to provide exceptional service.
- Resolve customer complaints and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Provide product information and assist customers with order processing.
- Collaborate with team members to enhance the overall customer experience.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: Entry-level (02 years of experience).
- Skills and Competencies: Strong command of the English language; proven customer service skills.
- Qualities and Traits: Excellent communication and interpersonal skills; ability to work under pressure.
- Responsibilities and Duties: A willingness to learn and adapt in a dynamic environment.
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