Job Description
Customer Care Specialist
Reston, VA
Pay: $18.00 per hour
MUST:
Experienced Customer Care Specialist
1+ years of customer service experience
Call center experience highly preferred
Data Entry experience required
Proficiency with MS Office and internet savvy
Excellent verbal and written communication skills.
Must be organized and can multi-task.
Must have the ability to work in a team-oriented environment
DUTIES:
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Answer ACD calls as instructed with a goal of exceeding performance standards.
Must meet the monthly call center goals as outlined in the call center ...
Reston, VA
Pay: $18.00 per hour
MUST:
Experienced Customer Care Specialist
1+ years of customer service experience
Call center experience highly preferred
Data Entry experience required
Proficiency with MS Office and internet savvy
Excellent verbal and written communication skills.
Must be organized and can multi-task.
Must have the ability to work in a team-oriented environment
DUTIES:
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Answer ACD calls as instructed with a goal of exceeding performance standards.
Must meet the monthly call center goals as outlined in the call center ...