💼 Full-Time Position

Customer Contact Management Senior Analyst (French Speaker)

🏢
Sanofi
📍 Budapest, Budapest, Hungary
📍
Location
Budapest, Hungary
📅
Posted
June 21, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Title : Customer Contact Management Senior Analyst (French speaker)

Department : Sanofi Business Operations, Order to Cash

Location : Budapest

Main responsibilities

Experience:

  • At least 2-4 years´ experience in Customer service in contact with the customers or similar (essential) preferably in Pharma 
  • Strong understanding of order to cash overall processes
  • Good business acumen (advantageous) 
  • Experience in call centers resolving customers issues (advantageous)
  • Strong problem solving, deductive and analytical skills (advantageous)
  • Experience in process improvement project (advantageous)

    • Hard and Soft Skills:

  • Hands-on experience of Salesforces Service Cloud(essential) & SAP in S4 Hana preferably
  • Knowledge of Microsoft Office and expertise of MS Excel (essential)
  • Ability to interact with customers in a professional manner (essential)
  • Is self-motivated...