💼 Full-Time Position

Customer Contact Ops Agent at FedEx

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FedEx Group
📍 montreal, qc, Canada
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Location
montreal, Canada
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Posted
May 28, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Support FedEx's customer contact operations as an Ops Agent Admin, leveraging your administrative expertise and communication skills. This role involves administrative coordination and rapport-building with customers and suppliers.

This position offers the opportunity to work in a dynamic FedEx environment where you will assist the senior manager in achieving departmental objectives. Candidates should bring at least 2 years of experience in customer service, with a focus on administrative tasks. A high school diploma is required, and proficiency in MS Excel and Word is crucial, while PowerPoint knowledge is advantageous.

Key Responsibilities:
• Administer office procedures and coordinate tasks
• Liaise with internal teams and external customers
• Assist senior management to meet departmental goals
• Maintain thorough records and accurate documentation
• Deliver clear communications both verbally and in writing

Require...