Job Description
Our Vision & Why It Matters
At Alexander Dennis, our vision is to lead the evolution of sustainable on‑road mass transportation and mobility. We design, deliver, and support market‑leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers.
Job Title: Customer Contracts Manager
Location: Larbert or Scarborough
What You'll Do
You will manage the end‑to‑end customer experience from order to delivery, ensuring customer contracts are delivered successfully from order won stage through to completion. Working closely with internal functions and external customers, you will own the contract management lifecycle, translating customer requirements into clear specifications, managing changes, and resolving issues to maintain high levels of customer satisfaction. You w...